Professionnal Seller

General information

• What are the advantages of selling on Campsider?
• How to become a partner seller on Campsider?
• Who should I contact if I have a problem?

Account management

• How do I reset my password?
• How do I change my email address?
• How do I update my personal details?
• Who to contact if I have a problem with my account?

Listing management

• How do I import and list my listings for sale?
• What are the rules to follow for my product sheets?
• How do I update my ads on Campsider?
• Who to contact if I have a problem with my listings ?

Payments and invoicing

• Are there any selling fees on Campsider?
• How are payments secured?
• Who to contact in case of a problem with the payment of my sales?

Order management

• What are the charges for cancelling an order?
• How to ship my product?

After sale services

• How does after-sales service work?
• Can I contact a customer directly?
• What are the return conditions ?
• What should I do if my return parcel is damaged?